Support
Real help from real people.
Call or text us
(801) 699-5365We answer during the day and get back to messages within one business day. If you have a gas smell, flooding, or an electrical hazard, leave the area and call 911 or your utility company first.
Common questions
How do I set up my home?
Open the app, create your account, and follow the walkthrough. Take a photo of each room and its appliances. Boura shows what it found and you confirm what's right. You can skip any photo and add it later.
How do I request a visit?
Tap "Request a visit" and describe what you need. We'll review it and send you available times within 24 hours. Pick the one that works for you.
Can someone set up the app for me?
Yes. Annual Care Plan members get in-home app setup. Anyone else can call us and we'll walk you through it.
Where do you provide service?
Visits and the Care Plan are available in Salt Lake County and Utah County. The app works anywhere.
How do I cancel my Care Plan?
Call or text us, or manage it in the app under Profile. Monthly plans can be cancelled any time.
How do I delete my account?
In the app, go to Profile, then Delete Account. Or contact us and we'll do it for you. This removes your photos, home records, and messages.
Which iPhones does Boura Home work on?
Any iPhone running iOS 26 or later.
Privacy
Read how we handle your information in our Privacy Policy.